Presentation Skills hack: Increase trustworthiness and likeability with your notes

My dear friend and early morning work-out partner hopped into my car with her speaking notes at 5:30am this morning. She had a presentation later that day and asked if I would provide feedback.  As she read through her notes, I was listening for any obvious areas of improvement. She was well prepared and had…

How to Receive Feedback…especially when you don’t agree with it!

Take the Guesswork out of Receiving Feedback- Four Simple Steps Listen. Resist the urge to jump in to add commentary. REALLY listen to the feedback. Omit Emotion. Pretend you are a third party who does not know either side of this conversation. Listen for content to fully understand the feedback. Seek Truth. From what was shared,…

How Communication Autopilot Curbs Your Success- 3 Steps to Turn it Off…today

Think of the last time you hopped into your car and headed out to a familiar destination.  Possibly it was the store, work, school, a friend’s place or a favorite restaurant. You may have begun driving, lost yourself in thought or got wrapped up in your favorite 90’s rap lyrics (I don’t blame you).  You arrived…

Fifteen Ways to Say ‘No’.

Too often I hear from clients who agreed to something they really did not want to. They end up regretful and in hindsight reflect, “I should have said no.” Yet, when I ask them why they agreed or simply said “yes” they replied, “I just felt guilty.” or “I did not know how to say…