Next time you have to present in front of an audience, think not only about what you will say but how… but only if you care about increasing trustworthiness, likeability and credibility among your audience.

What is the next communication situation where you will ask for an audience’s attention, time or resource? Begin with their goals, experiences, use their language and weave your audience’s perspective into your message.

Meg discusses four simple steps that take the guesswork out of receiving feedback.

We spend most of our working hours in some form of communication—whether we are speaking, listening, typing, posting, responding or sending nonverbal signals to those around us. But often, we don’t realize how we communicate on autopilot rather than with intention. Here are three steps to help you show up intentionally, authentically and confidently.